Hawx Pest Management has been named the top-ranked firm in Applause’s 2026 pest management Finest Buyer Satisfaction class, reflecting data-driven excellence in buyer expertise, standardized processes, and technology-enabled service, supported by steady coaching, detailed property assessments, and responsive follow-up throughout its multi-state operations.
Picture Credit score Hawx Good Pest Management
SALT LAKE CITY, Feb. 11, 2026 (GLOBE NEWSWIRE) — Hawx Pest Management (Hawx) has been named the top-ranked firm within the pest management “Finest Buyer Satisfaction” class within the 2026 Applause Prime 10 Awards, which acknowledge residence providers firms that ship persistently robust buyer experiences based mostly on verified efficiency information. The rating locations Hawx first amongst suppliers highlighted for buyer satisfaction, following an analysis of greater than 18,000 information factors throughout practically 3,000 residence providers companies on the Applause platform.
Applause states that the Prime 10 Awards are decided completely from platform information, together with Google overview scores and buyer satisfaction (CSAT) scores, with each metrics normalized for quantity to acknowledge sturdy efficiency moderately than remoted outcomes. Within the pest management section, Hawx Good Pest Management is ranked first within the “Finest Buyer Satisfaction” Prime 10, with different suppliers within the class additionally acknowledged for robust buyer suggestions. This method displays roughly the highest 2 % of residence providers firms utilizing Applause when it comes to measured service high quality and buyer expertise.
Hawx’s management stated the award aligns with its long-term emphasis on customer-centric operations. Based in 2013 by Scott Wilson and Matt Mehr, Hawx has grown right into a nationwide supplier of residential and industrial pest administration providers, together with providers for widespread family pests, termites, mosquitoes, insulation alternative, and extra. It has centered on constructing standardized processes and technology-enabled workflows whereas permitting technicians to adapt remedies to the particular circumstances of every property.
“It’s encouraging to see unbiased buyer information affirm that our service mannequin is delivering constant outcomes for owners,” Scott Wilson, chief govt officer of Hawx, stated. “Applause brings collectively Google critiques and buyer satisfaction suggestions at scale, and this recognition displays the work our groups do day by day in houses and companies throughout the markets we serve.”
Applause shares that it compiles buyer survey responses and overview data for every taking part firm, adjusting scores for the variety of responses to make sure statistical significance. In keeping with program supplies, the 2026 awards draw on information from hundreds of firms and tens of hundreds of survey responses collected via the platform, making a comparative view of buyer sentiment over time.
Inside Hawx, buyer suggestions from Applause and different channels is integrated into coaching, teaching, and course of enhancements. Matt Mehr, president of Hawx, stated the corporate depends on proprietary service functions that information technicians via every go to, doc accomplished work, and generate detailed service tickets for purchasers. “Our know-how helps us present clients precisely what we did on their property, word any circumstances that want monitoring, and make it possible for data is accessible the following time we go to,” he stated. “That continuity is important when completely different group members go to the identical residence over the course of a service plan.”
Hawx describes its working method as detail-oriented, with technicians educated to evaluate every property’s distinctive structure, pest pressures, and environmental components earlier than recommending or finishing up remedies. The corporate additionally highlights what it calls “service restoration,” initiating immediate follow-up visits or changes if a buyer experiences that a problem has not been totally resolved. Internally, it emphasizes sustaining constant communication throughout buyer touchpoints, utilizing shared information in order that data offered to 1 consultant is accessible to others.
Coaching stays central to Hawx’s mannequin. Public details about the corporate notes that it supplies each technical instruction on pest identification and remedy strategies, in addition to growth of buyer communication abilities, aiming to make sure that technicians can clarify suggestions clearly and reply to on-site questions. Hawx experiences that this construction helps repeatable service high quality at scale and contributes to the optimistic suggestions it receives in on-line critiques and satisfaction surveys.
Above all, credit score belongs to the Hawx technicians who delivered the superb service experiences that earned the corporate this honor. Getting a spot on the Applause Prime 10 displays sustained service excellence and a confirmed dedication by Hawx’s operations managers to assembly and exceeding buyer expectations.
Mehr stated recognition within the Applause Prime 10 Awards underscores the significance of leveraging data-driven packages to enhance the client expertise offered by residence providers firms. “Buyer expectations proceed to rise, and the instruments we use at Hawx make it attainable to measure efficiency in actual time,” he stated. “For Hawx, that visibility helps us reinforce what’s working, establish gaps rapidly, and hold investing in our groups within the subject.”
Clients concerned with Hawx’s providers can request inspections or schedule remedies via its web site, the place they’ll additionally discover details about service plans, coated pests, and repair ensures. The corporate affords recurring remedy choices and focused packages for particular pest points, with service availability various by market.
Go to the Hawx website to be taught extra about its pest management providers and buyer expertise initiatives.
About Hawx
Hawx Pest Management is a U.S.-based pest administration firm based in 2013 by Scott Wilson and Matt Mehr. It supplies residential and industrial pest management providers throughout a number of states, providing options for a variety of pests, together with ants, spiders, termites, and mosquitoes. Hawx combines standardized working procedures, proprietary service functions, and ongoing technician coaching to ship data-informed, customer-focused service. The corporate emphasizes clear communication, responsive follow-up, and property-specific remedy plans designed to assist defend clients’ houses and companies.
Contact Data:
Contact Title: Scott Wilson
Contact Electronic mail: press@hawxservices.com
Web site: http://www.hawxpestcontrol.com
Tackle: Ogden, UT 84404, United States
A photograph accompanying this announcement is accessible at https://www.globenewswire.com/NewsRoom/AttachmentNg/161e5601-a427-4580-bc9a-725028c11e0f
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