TTEC Wins Gold for AI-Powered Learning Innovation at Brandon Hall Group Technology Excellence Awards™

AUSTIN, Texas, Jan. 15, 2026 (GLOBE NEWSWIRE) — TTEC Holdings, Inc. (NASDAQ: TTEC), a number one international CX (buyer expertise) expertise and companies innovator for AI-enhanced CX, was honored with a coveted Gold Award on the Brandon Hall Group Technology Excellence Awards™ within the Greatest Advance in Generative AI Studying Resolution class for its Learning Wizards Suite.

“Our expertise awards are constructed on a rigorous analysis framework that measures true innovation, useful excellence, and quantifiable enterprise impression. The answer suppliers and organizations acknowledged this 12 months replicate the very best requirements within the trade, demonstrating how expertise can speed up functionality, effectivity, and outcomes,” mentioned Mike Cooke, Brandon Corridor Group Chief Government Officer.

The 2025 Brandon Corridor Group Expertise Excellence Awards™ acknowledge work in studying and growth, expertise administration, expertise acquisition, human assets, gross sales enablement, future of labor, and schooling expertise.

“Profitable Gold on the Brandon Corridor Awards is a testomony to how we’re redefining studying by means of innovation,” mentioned Julie Stone, TTEC’s Chief Studying Officer. “By combining cutting-edge exterior expertise with our proprietary studying prompts and data graphs, that are grounded in studying science, we create end-to-end, AI-driven curricula centered on constructing the abilities that drive actual enterprise outcomes. This recognition validates our dedication to delivering transformative studying experiences at scale.”

TTEC’s award-winning entry, Studying Wizards Suite, is a proprietary, AI-enabled studying design ecosystem that considerably reduces growth time and improves design high quality. Key options embrace:

• AI-powered studying design – accelerates wants evaluation and abilities mapping.
• Human-in-the-loop method – ensures high quality and consistency.
• Measurable enterprise impression – sooner growth, higher design, aligned outcomes.

“The Studying Wizards Suite represents a leap ahead in AI-enabled studying design —combining velocity, scientific rigor, and human oversight to ship measurable impression on each learner outcomes and enterprise efficiency,” mentioned Dominik Rus, TTEC’s International Head of Studying Science, Innovation, and Expertise.

Award winners can be honored at Brandon Corridor Group’s HCM Excellence Convention, Feb. 9-12, 2026, on the Hilton West Palm Seashore, Florida.

About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a number one international CX (buyer expertise) expertise and companies innovator for AI-enabled digital CX options. Serving iconic and disruptive manufacturers, TTEC’s outcome-based options span your entire enterprise, contact each digital interplay channel, and enhance every step of the shopper journey. Leveraging next-gen digital expertise, the Firm’s TTEC Digital enterprise designs, builds, and operates omnichannel contact middle expertise, CRM, AI, and analytics options. The Firm’s TTEC Have interaction enterprise delivers AI-enhanced buyer engagement, buyer acquisition and development, tech help, again workplace, and fraud prevention companies. Based in 1982, the Firm’s singular obsession with CX excellence has earned it main shopper, buyer, and worker satisfaction scores throughout the globe. The Firm’s workers function on six continents and convey expertise and humanity collectively to ship pleased clients and differentiated enterprise outcomes. To be taught extra go to us at ttec.com.

Media Contact
Meredith Matthews
Meredith.matthews@ttec.com